Hisound Business trip to Dubai!
At the end of May 2025, Hisound traveled to Dubai to visit our old customer. Our 2 professionals assisted with product testing, installation, and solved the customer's problem! This visit was not only a necessary technical assistance for our after-sales service, but also part of our commitment to the continued maintenance of long-term partnerships.
On-site testing and problem solving
Before this visit, we recommended new car radio samples to the customer.
Our technicians made on-site adjustments to the samples to ensure optimal performance. From car radio disassembly, product internal introduction, installation testing, and compatibility checks with customer vehicles and accessories. After testing the power-on stability, touch screen sensitivity, reversing camera integration, and sound output, the customer was satisfied!
Going to Dubai in person, we were able to solve customer problems in real time. Problems that might have taken weeks to solve remotely can be solved in a few hours!
Face-to-Face Communication Builds Trust
Beyond the technical side, this trip was an important step in strengthening our partnership. We had open, friendly conversations with the client about market trends, product updates, and future opportunities. Sharing ideas face-to-face created a positive and trusting atmosphere, and we’re happy to say the discussions went far beyond business.
At Hisound, we don’t treat clients as just customers — we treat them as partners and friends. That’s why we make time every year to visit old clients in person. Whether it’s in the Middle East, South America, or Eastern Europe, our goal is always the same: to help our clients grow with confidence.
A Reliable Partner That Travels for You
In today’s fast-paced, digital-first world, it’s rare to see suppliers travel overseas to solve client challenges in person. But at Hisound, we believe this is what sets a great supplier apart.
Every year, we arrange visits to support our global partners. Whether it's installing demo units, training their local teams, or helping troubleshoot a new product line, we take action quickly and always with a positive attitude. This Dubai trip is just one example of the way we stand by our clients, even after the products leave our warehouse.
Our client in Dubai told us they were impressed not just by the technical quality of our products — but by how quickly and warmly we responded when they needed help. This is the kind of feedback that motivates our team to continue improving and going the extra mile.
Hisound: Factory direct sales, with high quality, stable products and unparalleled service, to help you succeed in the market.
Hisound is a professional manufacturer with more than 10 years of experience, focusing on car audio systems, MP5 players, Android radios and off-road vehicle soundbars. We offer more than 4,000 models for customers to choose from! We support light customization with delivery within 7 days. We support color box design, LOGO design, boot LOGO design, etc. We also support customization of private models and full customization of products!
Whether you are a customer of e-commerce or brand retail channels, we can meet the specific needs of your audience. Whether you want fast delivery, or further want to add your own logo, adjust functions according to the market, or create a new product line, our factory and R&D team are always ready to support you.
✅ Spot supply, fast delivery-popular models support fast delivery within 3-7 days.
✅ Customization flexibility-light customization and full customization are up to you!
✅ Annual holiday gifts and daily regular overseas visits - this is our sincerity!
✅ Rich industry experience - more than 10 years of experience in automotive electronics manufacturing.
To all retailers, wholesalers and brands related to the car radio, Motorcycle Carplay and speaker industries:
Hisound may be the supplier you have been looking for. We do more than just sell products - we provide full support, flexible customization services, and a team that truly cares about your success.